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Baler manufacturer fails to deliver

Baler manufacturers Lollini Recycling Systems and Machinery has failed to deliver the machine it promised to a customer which has been waiting nearly a year.

MRW reported in the 15 May issue that Lollini R&M had failed to deliver paid for machines to numerous UK customers
. Lollini R&M managing director Luca Martinelli promised one customer delivery within two weeks of the article being written but has not kept his word.

The customer said: Over two weeks ago they told me all of the documents were ready for the machine to leave but after a few texts from them I havent been able to speak to them since. I was told they were going to be getting some money from a deal in Iraq and then it would be okay for the machine to be delivered.

A statement from Martinelli in response said: During the last year the same key supplier that has worked with us for 30 years has major financial problems, we try to help but when we discovered the situation we had to leave and find another supplier.

Martinelli went on to address five problems, which have delayed the completion of the balers. These included; losing down payments on equipment from its supplier, which is now in financial trouble; having to find a new supplier with similar equipment; modifying the machine to integrate the new equipment; obtaining the European CE certificate confirmation for the changed equipment which are necessary for a registration plate; and having to start on the backlog of work that has built up since production stopped.

He said: We worked hard to solve this problem and now we are at point four and five, particularly we are working for the confirmation for the trailer and crane and we are waiting for other material to assemble this machine.

MRW viewed the same document sent to another source but the email was signed Lollini International rather than Lollini R&M.

The customer added: I just dont know what Im going to do.

Martinelli has repeated the same reasons he gave to MRW in 15 May issue. He said: We have had problems with our largest supplier, which we have been with for 30 years. It stopped business in November, but we are still in discussions with it because we have made down-payments on parts for some of the machines.

Two other customers featured in the previous article have not heard any news for at least six weeks but another has been told he will receive his machine next week.

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