The Bill, which follows proposals set out in the local government white paper: Strong and Prosperous Communities, includes the notion of Community Calls for Action.
Applicable to all local government services, these are designed to ensure local citizens concerns are addressed through their councillors. This could include concerns, or opposition to, the introduction of new recycling or waste collection services.
Our proposals will give a new voice to individual councillors through the Community Call for Action, which gives citizens and councillors a new way of raising issues that they care about such as persistent antisocial behaviour, a poor recycling service, or problems with care when people come out of hospital. The Community Call for Action will allow a councillor to draw those issues to the attention of colleagues and demand an answer from the council, said local government secretary Ruth Kelly.