Hackney Council has become the first UK local authority to show its commitment to providing a good waste and recycling service by signing up to the Waste Collection Commitment.
Set up by the Waste & Resources Action Programme with the Local Government Association, the WCC encourages local authorities to make a commitment to the basic principles of waste collection services.
Hackney council cabinet member for neighbourhoods Cllr Alan Laing signed the commitment on behalf of the council.
As part of these principles, Hackney has committed to:
* providing a reliable collection service
* explaining to residents what services they can expect to receive
* collecting as many recyclables as they can, and explaining how they are then processed
* giving residents a good amount of notice when any changes will occur to the service
* responding to complaints about the service
Cllr Laing said: We all need to do our bit to help improve the environment, and the signing of the Waste Collection Commitment further demonstrates the Councils commitment to provide services that will help continue to make Hackney a cleaner and greener borough.
It is hoped the WCC will improve residents satisfaction with how their recycling and waste is collected, eventually boosting recycling rates too.
The commitment comes after the council recently expanded the types of recyclables it collected due to developments in collection, sorting and reprocessing technology and infrastructure. This included adding Tetra Pak recycling collections to streets levels and estates in response to residents requests.