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Refund changes

The Environment Agency has changed the way it handles refunds for unused Special Waste Consignment Notes and Transfrontier Shipment of Waste shipment charges. The changes alter the way the agency recovers its costs and apply from November 1.From that date, an administration charge will be implemented to cover the cost of processing refunds (20% of the original cost or £5 minimum charge) on consignment notes and refunds will be issued only for codes or notes less ...