Q. Who are you?
I am Bahram Farboud, IT and Facilities Manager at Unisurge International. Unisurge is a £15 million turnover company based in Newmarket. We manufacture and supply a wide range of products to the healthcare sector.
Q. How did you get into the waste industry/how long have you worked for your company?
I have been working at Unisurge for 10 years in an IT capacity but having project managed the development of our new purpose-built head office five years ago, I was given responsibility for all aspects of facilities management including waste recycling. I have a team of five working with me.
Q. What did you buy?
We already had a couple of Riverside balers – an RWM 400 and RWM 75, both vertical machines – but recently added an RWM HZ 70T to our waste processing plant. This is a mill size, semi automatic horizontal baler which is capable of handling up to five times more throughput than a vertical baling press.
Q. Why did you buy this?
We process over 25 tonnes of plastic and cardboard waste every week and were looking for something that could handle more, produce larger bales and assist with the cash generating aspects of our recycling activities.
We were also looking for a baler that would help us move closer to fully automated waste processing.
Q. What were your criteria? (eg what were you looking for?)
I was looking for a combination of factors: excellent customer service, size of bale and ease of use, and our previous experience of buying balers from Riverside meant I knew who to ask first!
Q. How did you research your purchase?
I spoke to Jonathan Oldfield at Riverside and listened to his very knowledgeable and considered advice, then I double checked my options using the internet.
Q. How many options did you consider and what were they?
I considered a couple of local companies but had every confidence in Riverside and the baler they were recommending – they know our operation very well and what we are trying to achieve.
Q. What did the equipment/improvement have to achieve?
The new baler is robust and easy to use, it has improved throughput rates, and as it is housed in the yard it has created more space in the warehouse. It has also taken us a step closer to becoming fully automated.
Q. Were there any particular challenges to finding the right equipment/improvement?
There were one or two teething problems with the machine but I have to say these were handled extremely well by Riverside.
Q. What were the pitfalls to finding the right equipment?
The biggest pitfalls are finding a really clued-up supplier who listens and understands what it is you need – a reliable product is pretty vital too!
Q. Where there any other considerations to the purchase?
We want to gradually improve our waste processing efficiencies and it was important that the baler we bought would fit into our longer term, automation plans.
Q. How does the equipment fit in with the company’s future plans?
We are aiming to be able to produce bigger bales, improve bale storage and enhance our recycled waste income stream.
Q. Is the equipment future proofed? (eg if legislation changes in the future)
Yes, very much so, that is why we chose this particular model.
More details at: www.wastemachinery.co.uk