The results of a three-month trial at 37 Comet stores in the Birmingham region were disappointing, according to the company.
Comet corporate and social responsibility manager Veronica McCarthy said: We only got two to three items per week for each store, which isnt a lot.
McCarthy added that she didnt find these results too surprising and she expected the scheme to only become successful after public awareness had built up over a number of years.
The trial ran from August to October and was run by a consortium including fellow retailers Dixons, and Remploy, CREATE, Renew and Wincanton.
It was launched on the back of Comets take-back scheme for large WEEE on all home deliveries, which it has been running since 1997.
McCarthy said this was a simple service for Comet to offer, as drivers were already at the customers house to deliver their new washing machine, or other large electrical product, and it cost nothing to take the old one away.
She suggested this might be the way forward for the collection and recovery of large WEEE, adding: We own the infrastructure and employ the drivers. We dont want to create a new infrastructure when it isnt necessary.