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Warning over website rogue dealers

Fork lift truck operators are being warned about the dangers of buying vehicles from rogue dealers using auction websites.

The Fork Lift Truck Association (FLTA) quotes one case where a fork lift truck in such a poor condition it had been condemned by a regulated dealer was subsequently sold via an auction site.

FLTA chairman Martyn Fletcher said: “We are aware of a small number of rogue traders operating online who consistently sell trucks of poor quality. Unfortunately, customers have little or no recourse when things go wrong.

“The decision to purchase a fork lift truck should not be taken lightly. You should approach purchasing a fork lift truck online in the same way you would a car: with caution.”

In the FLTA example, having bought the truck online without warranty or documentation, the customer turned to his local dealer, an association member, after spotting their service sticker on the truck.

“The customer was distressed as his ‘new’ truck had stopped working,” said Andy Pilkington, managing director of Allways Forktruck Services. “You can imagine his reaction when he discovered that the truck that he purchased in ‘as new condition’ had been written off just weeks earlier.

“Worse still, he faced a bill for several thousand pounds – nearly as high as the purchase price itself – to just get this ‘refurbished’ truck back into working condition.”

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