Zero Waste Scotland (ZWS) has launched a health and safety goal for organisations providing resource management services.
The second phase of ZWS’s voluntary agreement backed by the Scottish Government includes excellence in health and safety, whereas previously it had focused on customer service.
Environment secretary Richard Lochhead, above, centre and ZWS’s head of resource management Charlie Devine, right, and Moray Council’s Grant Wilson, left, launched the commitment at a commercial and household recycling depot at Moray, the sixth local authority to sign up to the initial phase.
Lochhead said: “To continue to increase recycling in Scotland, and support business in dealing responsibly with its waste, we need to drive up standards in the resource management industry to ensure customer confidence and the accessibility of high-quality services. A commitment to excellence in health and safety is a particularly important step.”
Devine said: “With the launch of the second phase, focusing on health and safety, we’re expanding the opportunity for the sector to broadcast its credentials to customers even further.”
Organisations including local authorities, private and third sector businesses, associations and trade bodies can sign up to the commitment.
Moray makes a dedicated trade waste officer available for all customers, and keeps them informed via its website and local business groups, while the contact centre handles queries. Collection crews feed trade waste issues back to council management and regular customer satisfaction surveys are carried out.
Moray Council’s waste management team were congratulated by chair of the economic development and infrastructure committee, councillor John Cowe.
Cowe said: “I’ve had very good feedback from the local business community about the way information and advice has been put out by the team, and it’s reassuring the same dedication is being applied to maintain an equally high standard in health and safety in their operations.”