Mushroom substrate producer CNC, based in the Netherlands, has improved its customer service through the implementation of logistics software products from AMCS.
Following a successful pilot scheme, the company will implement a set of products including Fleet Planner, Web Portal and Mobile Web.
CNC has identified the better and more reliable scheduling of transport movements between the Group’s companies as an important way to improve service levels. These movements include the collection of horse manure, its transportation between various storage and production locations and deliveries to customers. The AMCS software will also enable CNC to increase operational efficiency, increase the capacity utilisation of critical resources and control costs.
The combination of Fleet Planner and Mobile enables realtime and two-way communication between drivers and the transport office. This means routes can be sent to drivers and updated throughout the course of the day if required.
It also supports proof of collection/delivery, electronic signatures, document sharing and interfaces with other systems such as finance.