North-east business GAP Waste has expanded its WEEE service to handle the entire recycling process from start to finish.
Its large fleet of vehicles is now supported by a transport management system (TMS) from Cramlington-based Mandata, and a fully automated WEEE processing plant has been specially designed for the effective recycling of electrical appliances.
GAP has adopted the computerised Mandata Cloud TMS complete with integrated e-invoicing, document image processing (DIP) and Sage links.
Director Peter Moody said: “By automating our manual processes, the Mandata TMS has helped to organise us, and has saved us considerable time and costs along the way.
“We’ve got full traceability on all jobs, from the booking stage through to invoicing, and we can recall waste consignment notes and proof of delivery (POD) quickly and easily through the integrated DIP module because everything is contained within the one system.”
Since the opening of the processing plant on its six-acre site in Gateshead, GAP’s workload has increased dramatically from a range of independent suppliers, local authorities, SMEs and multinational organisations.
As part of its ongoing investment in technology, GAP has recently adopted Mandata’s Web Services add-on module. Once it goes live, it will allow customers to book their own consignments online, and view job progress and POD information in realtime.
“Allowing customers to book their own collections and deliveries will simplify our planning processes, and will give them added visibility,” Moody added.