Furness Cars & Commercials, based in south Cumbria, has reviewed the performance of its vehicle tracking system over three years and reported a return on investment “three times over”.
With 22 breakdown and recovery vehicles, backed by fully equipped service vans, the family-run firm had changed to RouteMaster, the cloud-based modular toolset from AGM Telematics.
It comprises three components: Planner, Dispatch and Tracking. Each module can be used individually or together to provide an end-to-end logistics back office solution. RouteMaster’s maps are updated automatically every quarter and all software updates are free for the life of the system.
Using the system, Furness monitors the location of each vehicle and can organise job and workload planning. Customers are kept aware of arrival times, while loading times can be recorded accurately.
The system also enables driver identification and, by using the power take-off function, the control office can see when any given winch is in operation.
Furness director Gary Grieve said: “It’s about flexibility. We have tight fleet control along with the ability to manage fuel usage and monitor vehicle idling and individual driver behaviour.
“The tool has paid for itself probably three times over, and the back-up service from AGM is excellent.”