Trafford Council is to review its contract with Amey after issuing fines reported to total around £1m because of missed bin collections and problems with cleaning and maintenance.
Amey was selected to deliver a £235m 15-year contract to provide environmental and infrastructure services for Trafford in May 2015, with services delivered through the One Trafford Partnership local strategic partnership.
Following public complaints, a resident issued a freedom of information request to the council asking what penalties were issued to Amey in the 2016-17 financial year.
A spokesperson for One Trafford Partnership said: “We acknowledge the concerns of residents, and the council’s scrutiny committee is undertaking a review of the contract with Amey. Its report for the council will be published in due course.
“The fines, which will be fully reinvested in Trafford’s highways and waste management, demonstrate that Amey did not meet the standards of service in some areas but it did fully meet the required standards of services in a broad range of measures.
“We also note that the fines refer to the previous financial year. Since then, the services have undergone improvements, and we will be working hard to ensure services continually improve and meet the expectations of residents.”
An Amey spokesperson said: “Together with the council, we have identified the areas of the service that need to improve, and we are working closely together to achieve industry best practice and agreed service standards to make the One Trafford Partnership a long-term success.”
Earlier this month, Amey announced Paco Hevia as its new managing director of waste treatment, taking over from Rob Edmonson.
Hevia is responsible for Amey’s three energy-from-waste facilities in Allerton in North Yorkshire, Milton Keynes and the Isle of Wight. He also oversees the operations of Waterbeach Waste Management Park near Cambridge.
Hevia joins from parent company Ferrovial.
Amey chief executive Andy Milner said: “Paco has been instrumental in developing our waste treatment operations. He has a deep understanding of how our facilities operate and will be driving our business plans forward as he takes the role of managing director.”
Hevia said: “This is an exciting time for our waste treatment operations as local authorities increasingly look to limit landfill and address the UK’s energy gap. I look forward to working with senior management team and fellow Amey executives to run our existing facilities and explore future opportunities in this sector.”
- This article was updated on 1 November to include a statement from an Amey spokesperson