Large metal recycler, Metal and Waste Recycling, is warning customers to beware of sales people pretending to represent them, after some were swindled out of money they had paid in return for material.
According to group legal and compliance director John Rice, the company’s name is being used on internet sites by people pretending to sell scrap metal to scam customers out of money. The material is offered at below-market value in return for an up-front deposit, but once the customer transfers the money no material is delivered to their yard.
Rice said: “We were alerted to the situation when someone rang us up asking where his scrap delivery was but he had actually purchased the material using a website apart from our official one. Another person rang us because he became suspicious of the unofficial phone number and email address used to sell the metal.
“We’ve seen the adverts using our name and the contact email addresses are usually untraceable.”
Metal and Waste Recycling experienced the same situation a few years ago, when the scammers managed to replicate its official website. It was unable to find out who was behind the fraud.
Rice told MRW: “It has not harmed our business in a sense that we have lost customers because we deal with the same customers on a regular basis. Our concern is that people will be unwittingly scammed out of money.” To warn people of the situation, Metal and Waste Recycling has installed an alert message on its webpage and advised staff on how to handle calls from people who have been dealing with the fake company.