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NRAs 2015 Retail/Service Sector Recycler: Gunwharf Quays

Gunwharf Quays shopping centre in Portsmouth has made great strides in the past 12 months to improve its recycling and waste management system through innovative thinking and a great team ethic.

In 2014-15, it recycled 66.8% of its total waste and reused a further 3%.

The shopping centre, which has 134 producers of waste made up of retail and food tenants, set objectives for 2014-15 to increase the volumes recycled and reused, and to reduce the amount of waste sent for energy recovery. It set itself a target of 30% of waste going to energy recovery, with the figure currently at 31%. This is a significant achievement when compared with 2013, when 56% of its waste was sent for energy recovery and 44% recycled.

Gunwharf Quays

In order to achieve its aims, the centre reviewed all waste streams, confirming what was being disposed of and by which partner, as well as what could be done to maximise reuse and recycling.

“Gunwharf quays evidenced a full understanding of the range of challenges faced by all stakeholders in its operations. It acknowledged the ‘gaps’ and developed and implemented a rapid improvement plan.”

Judges’ comment                            

There was a system for general waste, cardboard, LDPE, glass, metals, pallets and coat hangers. It then identified that it could handle other materials by improving its handling and storage systems and changing suppliers. These included materials for reuse, WEEE, food waste, dry mixed recyclables, HDPE, textiles and timber. As a result, it has reused 50 tonnes of WEEE, textiles, coat hangers, mannequins, shelving, furniture, suitcases and pallets.

To better handle its fleet of bins across the 33-acre centre, it is investing in a waste trailer, which will save time in labour and on bin consumables such as wheels, which can wear down with heavy usage.

It also purchased two weighing pallet trucks to better manage waste contractors and couriers and allow it to weigh bins/recyclables itself. This means it can monitor the figures it receives to within 1kg accuracy from its contractors by spot checking, and ensure it has accurate and transparent reporting of performance.

By installing the correct structure, procedures and waste contractors, Gunwharf Quays has saved a substantial amount on its waste management budgets.     


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