Newham Council has introduced a new computer management system that will help deal with illegally dumped rubbish at the push of a button.
Designed by Mayrise Systems, it allows council frontline staff to report fly-tipping incidents while on the road and pinpoint exact locations for those tasked with collecting the dumped waste.
In-cab touch screen computers have been installed in 16 caged cleansing vehicles and three refuse vehicles that deal specifically with bulky waste items and missed rubbish collections. Fly-tipping incidents can be tapped in and GPS locations determined.
The technology links in with the council’s customer contact centres and website for faster and more efficient incident reporting and management. The in-cab touchscreen also allows for real time communication with frontline street cleansing staff while integration with back office systems significantly reduces unnecessary paperwork.
Frontline staff had previously used a paper system in the office to report fly-tips.